Claim Management System

Claims are at the heart of customer trust, and we make them faster, smarter, and more transparent. Our configurable claims journey streamlines submissions, assessments, and settlements with automated workflows and real-time tracking. Fully integrated into your digital channels, the system ensures a smooth experience for customers while improving efficiency for insurers.

Comprehensive Claims and Policy Management

With Briisk ITP, insurers can handle the entire policy and claims lifecycle from one central platform. Policies can be created, premiums set, documents uploaded, and benefits clearly defined—while real-time updates and automated notifications keep customers informed at every stage.

Seamless Renewals and Integrations

Renewals are fully integrated into the system, enabling insurers to easily track active policies, manage endorsements, and sync all information directly into existing CRM systems. Combined with Briisk’s payment and collections module, renewals and financial transactions can be monitored effortlessly, ensuring smoother cash flow and better customer retention.

Insurance software for your digital transformation.
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Fully Integrated, End-to-End Operations

Insurance products, policy workflows, payments, and renewals are tightly connected within Briisk’s platform. This holistic integration allows insurers to manage customer relationships more effectively while reducing manual errors and operational silos.

Efficiency on a Single Screen

All processes—whether policy administration, claims handling, or payments—are managed from a unified dashboard. This reduces complexity, eliminates redundancies, and enables teams to handle higher volumes with greater accuracy and better efficiency. The result: faster service, better customer experiences, and scalable growth.

Testimonials

The Briisk platform allowed Kotak Life Insurance to take its sachet-size life covers into the rural heartlands of India, quickly and effectively.The simple UI ensured that even first-time users did not find much of a hassle to complete the online journey conveniently. The platform is scalable and can accommodate multiple partners and products. Many of the features can be parameterised, which makes customisation super easy. And complementing the brilliant platform is a team that is prompt, responsive, understands the business side and adds value in the solutioning part as well. It is a pleasure to have Briisk as our InsurTech partner.”

Dibyendu Nandi

Kotak Life

In today’s digital world, products and services need to meet the customer’s demand.We spoke to the market and developed a unique insurance product that speaks directly to the customer’s needs. With this novel funeral product, the customer selects their age, sex and the cover amount for either an individual or the whole family – up to 25 people. Including the whole family bloodline replaces the traditional way insurers look at family; of what family is and what extended family is.

Henk Roos

TPI

97% of all payments in Africa are still in cash, but insurers are not geared for cash collections. Additionally, lower-tier market segments prevalent in emerging countries only have low and potentially inconsistent cash availability. Therefore, we developed a pay-as-you-go micro-insurance and micro-finance solution that is sold via a digitised face-to-face agent channel for airtime and electricity. Briisk provided us with the digital insurance solution to integrate with our agent channel at the point of sale. Our agents are in full swing now and we are seeing significant conversion for this innovative, digital life insurance solution.

Mark Parker

Upendo

Briisk is our instant transaction platform provider for our digital insurance distribution strategies. We have seen the success of quote and buy functionality at Surestart and are now working with Briisk to convert our comparison engine to a quote & buy solution. Once completed, this will allow us to move the functionality of our comparison website from quote & compare to full quote & buy. Enabling us to automate the entire sales process for our clients, ensuring immediate delivery of policy documents, automated renewal contact, removes the necessity of our clients having to deal directly with call centres. Briisk’s platform also allows third party integrations into our CRM system, which is vital to support up- and cross-selling of our clients. We value our partnership with Briisk and they are an integral partner in helping identify new distribution channels.

Travys Wilkins

CompareGuru

Briisk offers us an effortless and seamless way of digitising our products and creating another distribution channel.

Wendy Bussey

Turnberry